TRIAGE COST

What a report queue costs your team

Security reports per week

Minutes to check one report

Share that turn out invalid or duplicate

50%

Triage hours per week7.5 h

Of which spent on invalid reports3.75 h

Hours = reports x minutes / 60. Plug in your own numbers: a report that ships with a working reproducer cuts the minutes per report, and a high invalid share is the cost to watch.